Shipping policy
Where we ship from
BrenneBeau is Canadian-owned. All orders ship from Whitby, Ontario, Canada, within 5–7 business days of your order.
Shipping rates
Rates are based on the total weight of your order. Your exact rate and options are shown at checkout once you enter your shipping address.
One pair of boots weighs about 2.2 kg.
Canada
- Standard — $14.90 for orders up to 2 kg; $21.90 for orders from 2 kg to 30 kg
- Express — $21.90 for orders up to 2 kg
United States
- Standard International — $7.90 up to 0.5 kg; $19.90 from 0.5 kg to 1.5 kg; $29.90 from 1.5 kg to 30 kg
- Express International — $34.90 up to 1.5 kg
International
We ship to Australia, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, the Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, the United Arab Emirates and the United Kingdom. Rates are calculated live by Canada Post at checkout (International Parcel Air or Surface, Small Packet International, Tracked Packet International, or Xpresspost International, depending on your order).
Duties and taxes
Prices do not include customs or import charges. Orders shipped outside Canada may be subject to import duties and taxes, which are the buyer's responsibility.
Returns and exchanges
30-day returns on regular-price items (unused, original packaging; return shipping is yours; refunds less original shipping). Sale items are not refundable, but every order includes one free size exchange — unused and in original packaging — including sale items.
Questions
Email us at nion.hoq@brennebeau.com.